Frequently Asked Questions

We have 2 convenient store locations:

• Penrith – Shop 7/2-6 Castlereagh St, Penrith NSW 2750
• Kingswood-  Shop 3/10 Bringelly Rd, Kingswood NSW 2747

Plus a handy Drop & Go service at Wallacia Post Office- 1589 Mulgoa Road, Wallacia

Penrith is open 24hrs

Kingswood 6am-10pm

Washing: We have washers to suit all budgets starting at $7 for a basic wash in our double load 9kg machine through to $15 for our 27kg mega load washer. Penrith also has the magnum 36kg machine! This machine will take 8 laundry baskets worth of washing. One of the largest self serve washers in Western Sydney

Drying: 

We have gas fired express dryers 14kg $6/30min. 23kg $10/30min. You can pay for smaller increments as required.

You can view our full price list here 

All machines accept store tokens, gold coins, Apple Pay, Google Pay & DexterPay. Both locations have token machines to convert your notes to tokens.  If you are using our over the counter Wash, Dry, Fold service we also accept cash in store (Kingswood Only).

Yes we offer a pickup & delivery laundry service- simply download the CleanCloud app to book your pickup. Alternatively, you can book via the website or call us on 47313336.

More information on our pickup & delivery service can be found here: 

We understand some people have allergies or have a favourite washing detergent they’d prefer to use- you are welcome to bring your own powder or use ours! We have 2 handy dispensers in store (coin/token & credit card operated) which stocks washing powder and fabric softener.

All machines are cleaned daily –  A Drum Clean cycle is available if you are using the DexterPay App

Washing time will depend on which size machine you choose, remaining wash time will be displayed on the machine, alternatively you can monitor your wash cycle via the DexterPay app.

Yes! By using the DexterPay app you will receive special offers & discounts

Yes, our larger washing machines will fit your bulkier bedding items. We recommend checking the care labels before washing or drying to ensure you choose the most appropriate cycle.

Both Kingswood & Penrith stores have a dedicated Pet Bedding Machine. Please only use these machines for your pet beds & blankets. These dedicated machines have a higher spin cycle best suited to pet bedding.

We are both! Penrith is fully self serve, however we do have Drop & Go lockers in store for our Wash, Dry, Fold service. Kingswood is staffed Monday- Friday 10am-2pm to accept over the counter laundry.

DexterPay is an app that allows customers to pay for laundry cycles using their smartphones and track cycle progress. The app also provides end-of-cycle notifications and loyalty program features. It allows you to check live machine availability so you can visit at a time that suits you.

CleanCloud is a mobile app for customers enabling you to book pickup and delivery services and check pricing for your selected services.  You will need to create a CleanCloud account to use our Drop & Go lockers.