COVID-19 Information for customers
SELF-SERVE- Self-Serve Wash & Dry will continue to operate 6am to 10pm every day. Please adhere to current LOCKDOWN rules. You MUST check-in with the QR code via the serviceNSW app before entry or use the sign in form located inside the laundry. Masks are also required to be worn at ALL times whilst inside the laundry.
Please remember there are heavy fines for breaching these rules and our attendants may ask you to comply where necessary. We can only stay open and provide an essential service if we all cooperate.Thank you for your assistance at this difficult time.
DROP-OFF BAG WASH- WASH/DRY/FOLD (24hr turnaround)
Kingswood: 10AM to 2PM Monday to Friday
Penrith: This site is Self-Serve only - no over the counter service. Please use the drop & go lockers for drop off bag wash.
DROP & GO LOCKER:
At both locations there are Drop & Go Lockers.
Register on the CleanCloud App which will allow access to the Drop & Go Lockers from 6am to 10pm 365 days a year
Laundry dropped in by 8am Mon-Fri will be returned to the Locker for pickup by 4pm the same day.
Once items are placed in the Locker they will be picked up & processed to your instructions.
You will receive a text message when your cleaned laundry has been returned to the locker.
Due to the risk of COVID-19 all Drop-Off laundry must be in a basket, hamper or bagged. This enables the laundry attendant to load directly into the washers, with minimal handling
The Ironing Service will continue as usual – Over the counter (Kingswood) or Drop & Go Locker - 48 hour turnaround
There are restrictions in place under the Social-Distancing rules which you should be well aware of.
Please remember there are heavy fines for breaching these rules and our attendants may ask you to comply where necessary.
We can only stay open and provide an essential service if we all cooperate.
Thank you for your assistance at this difficult time.